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Job Number: MS012071
Job Title: Account Manager
Job Location: Novi, MI

Be responsible for all aspects of the sales process and account management including market research, competitor analysis, SWOT analysis, generating proposals, RFQ responses, and coordinating all program activities resulting in on-time product launch.  Interface directly with the planning, purchasing and program management functions within the customer’s organization.  The Sales Account Manager works closely with GM and Tier 2's to ensure sales forecasts and budgets are achieved.




-Main contact window for customer for sales related activities regarding automotive accessory business and automotive line business.

-Coordinate with internal departments to ensure on-time product launch.

-Attends all program management team meetings internally and/or at customer location.

-Work closely with customer to ensure sales forecasts and budgets are achieved, and provides management with appropriate countermeasures when necessary.

-Create sales budget and sales forecast based on the sales activities.

-Resolve any customer invoicing or billing issues.

-Manage the supplier scorecard by ensuring that all customer requirements are achieved resulting in 100% scores consistently.

-Take early corrective action to resolve any shortfall in meeting customer requirements and achieving a 100% supplier scorecard score. Negotiate with customers to improve the supplier scorecard when a discrepancy occurs.

-Manage “build-out” and “end of life” timing with customer and internally in order to make necessary production/inventory adjustments.

-Perform market trend studies and competitor analysis specific to the OEM accessory business.

-Identify new business opportunities within current customers, and work with management to develop customer proposals.

-Identify new business opportunities with new customers and/or business channels and work with management to develop proposals and sales strategy.

-Prepare quarterly presentations to identify key market trends and opportunities for quarterly customer meetings.

-Manage the RFQ process, and ensure that accurate, complete quotations are submitted on time.

-Participate in all regular sales related meetings and training with customers as required.

-Attend port installation training events as required.

-Swiftly coordinates countermeasure actions in the event of any quality, delivery or packaging events which fail to meet the customer’s requirement or specification.

-Follow up on all quality issues, including root cause analysis and the on-time submission of corrective action reports.

-Identify areas of improvement within the company and submit a Kaizen challenge each quarter.

-Participate in all special event activities including coordinating, support and other duties as required.

-Communicate and coordinate with Corporate Headquarters (Japan) and production facility as necessary for sales, planning and development activities.

-Attend internal sales related meetings as required, including overseas conference call meetings after normal business hours as necessary.

-Follow all quality procedures in order to maintain IATF 16949 compliance.




-Bachelor's degree or equivalent with a minimum of 5 years of work experience, preferably in the automotive electronics, automotive OEM, or similar OEM industry.

-Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

-Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

-Ability to write speeches and articles for publication that conform to prescribed style and format.

-Bilingual English/Japanese is preferred.

-To perform this job successfully, an individual must be proficient with the use of Microsoft Office applications (incl. MS Project) and familiar with Oracle EBS ERP or equivalent software.  Must be able to comprehend basic company interfacing systems.


Keywords:  Novi MI Jobs, Account Manager, TS16949, SWOT Analysis, RFQ, Automotive OEM, Tier 2, Automotive Electronics, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting


If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems http://www.nextstepsystems.com/employers_submit_raul.html.  We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.


Company Will Relocate Candidates!


No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.


To Apply Now, Send Your Resume To http://www.nextstepsystems.com/jobseekers_submit_raul.html.


Please check out all of our jobs at http://www.nextstepsystems.com, http://www.ginastechjobs.com, http://www.parallelpartners.com, and http://www.itrecruiters.technology.

Keywords: Novi MI Jobs, Account Manager, TS16949, SWOT Analysis, RFQ, Automotive OEM, Tier 2, Automotive Electronics, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting